Shipping policy

Processing Times
Orders are typically packed and dispatched within 1–3 business days. You’ll receive a shipping confirmation once your order has been dispatched.

Standard Shipping — Australia
Standard shipping is $10.20 AUD.
Standard shipping is FREE on orders of $80 AUD or more.

Estimated delivery is approximately 3–5 business days after dispatch, depending on your location and the postal carrier.

Express Shipping — Australia
Express shipping is available for $15.00 AUD.

Estimated delivery is approximately 1–2 business days after dispatch, depending on your location and the postal carrier.

Standard Shipping — United Kingdom
Standard shipping to the United Kingdom is $29.95 AUD.
Standard shipping is FREE on orders of $150 AUD or more.

International delivery times may vary depending on your location, customs processing and the postal carrier.

Standard Shipping — United States
Standard shipping to the United States is $24.95 AUD.
Standard shipping is FREE on orders of $150 AUD or more.

International delivery times may vary depending on your location, customs processing and the postal carrier.

Standard Shipping — European Union
Standard shipping to countries within the European Union is $29.95 AUD.
Standard shipping is FREE on orders of $150 AUD or more.

International delivery times may vary depending on your destination, customs processing and the postal carrier.

Tracking
Where tracking is included with your selected shipping service, tracking details will be provided once your order has been dispatched.

Customs, Duties & Taxes
International orders may be subject to customs duties, taxes or import fees imposed by the destination country. These charges are not included in the shipping cost and, where applicable, are the responsibility of the customer.

Delivery Delays
Once an order has been dispatched, delivery times are outside the direct control of SOLA & SAGE. Delays may occasionally occur due to postal or courier services, customs processing, public holidays or other circumstances outside our control.

Incorrect Addresses
Please ensure your shipping address is correct before completing your order. If you notice an error, please contact us as soon as possible. We cannot guarantee that an address can be changed once an order has been dispatched.

Questions?
For any questions about your order or shipping, please contact SOLA & SAGE through the contact details provided on our website.